RustGuy®  
Orders & Policies
PLEASE OPEN AND INSPECT YOUR ORDER IMMEDIATELY 
UPON DELIVERY!



REPLACING WRONG, MIS-LABELED, LOST OR DAMAGED ORDERS:

Wrong or mis-labeled products will be replaced at no cost to customer provided customer has obtained a current RMA number (Replace Material Authorization) within five (5) days of delivery. 

PRODUCTS RETURNED WITHOUT AN RMA NUMBER WILL BE RETURNED TO THE SENDER. AFTER FIVE (5) DAYS OF DELIVERY NO REPLACEMENTS WILL BE ACCEPTED. Products lost or damaged during original shipping will be replaced at no cost to the customer after proper documentation has been received and verified by the shipping source. Customer is responsible for shipping and processing charges on original orders but will not be charged shipping and processing on replacement orders.



RETURNS:

We use the most potent and purest raw chemicals to ensure unsurpassed top quality during the manufacturing process of our propriety blended formulas. After the blending process, all batches must be tested and pass our high standards of performance and effectiveness. Only then do we give our stamp of approval and the formulas are ready to ship. ONCE PRODUCTS LEAVE OUR FACILITY, OUT OF OUR STRICT QUALITY CONTROL, THEY CANNOT BE  RESOLD THEREFORE:


 ALL SALES ARE FINAL.



OUR COMMITMENT TO QUALITY:

RustGuy® products are formulated to perform beyond your expectations. All products are industrial strength, made for extreme application and are safe to use. We have thousands upon thousands of satisfied customers. Our mission is to make you a customer for life!